Europe
Shipping & Delivery
Christmas Shipping Cut offs:
We aim to get your orders to you as quickly as possible. Orders are shipped daily from our warehouse in Melbourne, Victoria so we follow all Victorian Public Holidays.
The below times are recommended from Australia post, MISFIT is not able to guarantee these delivery dates, we suggest ordering as early as possible to avoid unforeseen delays.
| State |
Standard Aus Post: (Place order before 10am) |
Express Aus Post: (Place order before 10am) |
| VIC (Regional) | 16-Dec | 18-Dec |
| VIC (Metro) | 18-Dec | 23-Dec |
| NSW (Metro) | 18-Dec | 20-Dec |
| NSW (Regional) | 18-Dec | 18-Dec |
| QLD (Metro) | 12-Dec | 19-Dec |
| QLD (Regional) | 16-Dec | 18-Dec |
| WA & NT (Metro) | 10-Dec | 19-Dec |
| WA & NT (Regional) | 18-Dec | 18-Dec |
| ACT | 18-Dec | 19-Dec |
| SA (Metro) | 16-Dec | 19-Dec |
| SA (Regional) | 16-Dec | 18-Dec |
| TAS (Metro) | 16-Dec | 19-Dec |
| TAS (Regional) | 16-Dec | 18-Dec |
| New Zealand | 12-Dec | |
| SEA & Pacific | 10-Dec |
ATTENTION:
Due to a higher-than-usual volume of orders, please be advised that dispatch times may be delayed by 2-3 business days. We are working hard to get your orders to you as quickly as possible and appreciate your patience and understanding during this busy period. We apologize for any inconvenience and will notify you once your order is on its way.
The best way to track your deliveries is through Australia Post’s mobile app. You can also track your parcels on auspost.com.au by using the online tracking tool.
If you have a delivery or tracking inquiry please check the Auspost website for updates relating to expected delivery time-frames for specific regions here.
If you believe that your parcel has been lost or damaged, you may lodge an inquiry directly with Auspost here or here
Please note our customer service representatives are currently attending to an increased volume of inquiries, so please allow up to 48 hours for a response. We thank you for your understanding.
Orders received before 10:00am AEDT on business days will be dispatched on the same day. All orders received after 10:00am AEDT will be dispatched on the next business day.
Once your order has been collected by Australia Post, you will receive your tracking information via the email address used to place your order.
Australian orders under $99 will incur a flat fee of $9.95.
| Destination | Timeframe |
$ |
| Australia (Domestic Standard Shipping Australia Post Parcel Post) |
1-6 Business Days to metro areas 5-13 Business Days to rural areas |
$9.95 (Orders under $99) FREE (Orders over $99) |
| Australia (Australia Post Express Post) |
2-5 business days for select* destinations. *Please check your postcode via the Australia Post website to ensure your postcode is within the Express Post network here |
$15.95 |
| New Zealand (Australia Post International) | 5-10 business days from dispatch | Free on all orders over $99 |
| New Zealand (DHL Express) | 3 - 14 Business Days | $20.00 |
**Please check your postcode resides within the Express Post Delivery Network before ordering here: Standard and International shipping can take up to 14 business days so please be wary when selecting your shipping method.
INTERNATIONAL SHIPPING
We currently offer Free Shipping to New Zealand via Australia Post International Express service on all orders over $50.
All DHL Express Worldwide shipping rates are calculated at checkout based on size, weight and location.
Misfit Shapes does not take responsibility for any customs or import duty charges incurred for international deliveries. All charges are to be paid by the customer on delivery of order.
Customs policies vary widely from country to country, so please contact your local customs office for further information.
www.customs.govt.nz/features/internetshopping/Pages/default.aspx
